Grant process and post-approval
What happens after the work is done?
The contractor must give the person any instruction manuals for the equipment they have installed. This includes warranties for special equipment like:
- stairlifts
- through-floor lifts
- ceiling track hoists
- wash/dry toilets
Once the work is complete, the person is responsible for arranging and paying for any future repairs or maintenance of their adaptations and equipment.
Inspection of the work
An Adaptations Surveyor will check the finished project to make sure the work has been done according to:
- the Occupational Therapist's recommendation
- our schedule of works
- the surveyor's plan
What if there are problems with the work?
If there is a problem with the quality of the work, we will not pay the contractor until the work is completed to our satisfaction.
How is the grant paid?
Once all the work is completed satisfactorily, all building certificates are provided, and a final invoice is produced, we will pay the contractor. If the person has to contribute towards the grant, we will pay the grant amount minus the person's contribution. The person will then pay the difference directly to the contractor.
What if the person's circumstances change?
It is important for the person, or their representative, to inform us of any changes in circumstances, as this may affect the grant payment. Examples include:
- the work is no longer necessary or appropriate
- the person moves out of the home
- the person passes away
In these cases, we can decide to:
- reassess the grant application
- pay the grant or stop further payments
- complete some or all of the works and pay a partial grant
Can we refuse to pay the grant?
We can refuse to pay a grant or stop further payments if:
- the grant was approved based on inaccurate, incomplete, or false information
- the cost of the works is different from the original estimates and needs recalculating
- aadditional work was done without our prior approval