The Southend Pass is an annual parking permit, that can be paid for monthly, quarterly or annually.
Who can buy a Southend Pass?
Anyone can buy a Southend Pass.
Where can I buy a Southend Pass?
The Southend Pass is available via the Southend Parking app, which is available on both Android or iOS.
Visit the App Store for the iOS version
Visit Google Play for the Android version
If you already have the Mobon app, its better to uninstall it after you have downloaded the Southend Parking app.
How does the Southend Pass work?
Once you have purchased the Southend Pass via the Southend Parking app, you can park for up to 3 hours at a time in car parks and on-street parking bays across the city (from Leigh-on-Sea to Shoeburyness). There is also the additional benefit of an extra 3-hour allowance when parking in the central seafront area (zone 1a) between 6 and 9 pm, so you do not have to pay extra during these hours.
You must activate the Southend Pass when you arrive at a car park or pay-by-phone/pay and display on-street parking bay. To avoid being issued with a penalty charge notice, please ensure you receive a booking confirmation before leaving your vehicle.
Southend Pass customers who need to park in the central seafront area (zone 1a) after 6pm must book a new session on the app. This means two separate sessions can be booked daily for the central seafront area in zone 1a (i.e. one before 6pm and another after 6pm).
Where can I use a Southend Pass?
You can use it in any council-operated car parks, or on pay-by-phone/pay and display on-street parking bays across the city.
You may park for up to three hours in each of the cities four zones, every day (from Leigh-on-Sea to Shoeburyness). There is also the additional benefit of an extra 3-hour allowance when parking in the central seafront area (zone 1a) between 6 and 9 pm, so you do not have to pay extra during these hours.
Please see this list of car parks in each zone. Please note the Southend Pass is not valid in residential areas or controlled parking zones. It is also not valid in the Victoria Shopping Centre car park.
What are the payment options?
You have the option to make recurring payments monthly (£12.50) or quarterly (£37.50) - these will be recurring payments for 12 months. Alternatively, you can make one-off pay for the full 12 months (£125) in advance.
I want to park for longer than 3 hours without moving my vehicle can I top it up by paying for a ticket?
Yes, if you want to park for more than 3 hours, you can pay for additional time on the Southend Parking app or at nearby pay and display machines, after the 3 hours on Southend Pass runs out. Please note, there is a convenience fee that is payable to the provider for each payment transaction when purchasing additional hours over your 3-hour allowance.
How does the Pass work in zone 1a between 6 and 9pm?
Southend Pass customers who want to park in the central seafront area (zone 1a) after 6pm must book a new session on the app. This means two separate sessions need to be booked for the zone 1a seafront area (i.e. one session before 6pm and another after 6pm).
Example 1. If you arrive at 3pm and want to stay until 9pm, you need to book two separate sessions, from 3 to 6pm and 6 to 9pm.
Example 2. If you arrive at 5pm and want to stay until 8pm, you need to book two separate sessions, from 5 to 6pm and 6 to 8pm
Can I cancel my Southend Pass subscription?
Customers moving out of the area can still benefit from using the Southend Pass as it is not restricted to Southend-on-Sea City residents.
If you no longer own a vehicle and want to cancel your Southend Pass subscription, please contact SouthendPass@southend.gov.uk for assistance.
Can I buy more than one Southend Pass?
Each customer can buy one pass.
If you are unable to use a mobile app please call the team on 01702 215003 and they will help you with an alternative.