Collection
Collection date slots are based on availability.
Collections take place on Monday to Saturday, except for:
- Christmas Day
- Boxing Day
- New Year's Day
If the date you need is not available, this is due to all booking slots being filled. Availability will only show if:
- there is a booking slot available, or
- an existing booking for that day has been cancelled
You will be able to book a collection date, but not an exact time during the day. Items must be:
- out for collection by 7am on the specified date of collection, and
- made available for collection in line with the terms and conditions
We will collect your items at any time between 7am and 6pm on the collection date agreed during booking.
Furniture containing persistent organic pollutants (POPs) will be collected separately. This may mean two vehicles collecting your items at separate times.