Strategy and Change
Direct reports to the Executive Director of Strategy and Change - Claire Shuter
- Director of Law and Governance (Monitoring Officer): Susan Zeiss
- Head of Customer Services - Ellen Butler
- Director of Digital and ICT - Carol Thomas
- Director of Policy and Customer Experience: Suzanne Newman
- Head of People and Organisation - Sue Putt
- Director of People and Transformation: role currently vacant
Direct reports to the Director of Law and Governance (Monitoring Officer) - Susan Zeiss
- Legal Assistant
- Solicitor
- General Legal Team Manager
- Head of Democratic Services - Colin Gamble
- Customer Support Manager Information Governance, Complaints and Resolution
- Team Manager - Registration Services
Direct reports to the Director of People and Transformation - Vacant
- Manager - Service Design
Direct reports to the Director of Digital and ICT - Carol Thomas
- Head of IT Infrastructure and Operations - Aaron Townsend
- Head of Business and ICT Delivery – Nancy Rollock
- Head of Architecture and Digital - Simon Johnson
- Head of Performance and Intelligence - Mike Bennett
Direct reports to the Director of Policy and Customer Experience - Suzanne Newman
- Service Manager - Engagement and Partnerships
- Service Manager - Strategic Communications
- Service Manager - Policy and Performance
- Graduate Management Trainee
- Customer Support Manager - Organisation and Customer Support
- Customer Support Manager - Adults, Childrens, Communities and Public Health
Direct reports to the Head of People and Organisation - Sue Putt
- HR Service Manager - Learning and Development and Organisational Design
- HR Service Manager - Resourcing
- HR Service Manager - Analytics and Payroll
- HR Service Manager - Pay and Reward
- HR Service Manager - Advisory Services