Our policies and procedures

This section of our Publication Scheme directs you to our current written protocols, policies and procedures for delivering our services and responsibilities. Historic information is not included.

See also our strategies and plans.

Policies and Procedures for conducting Business

See also how council business is conducted under our Constitution.

Policies and Procedures for delivering services

Pay Policy

Policies and procedures about the recruitment and employment of staff

Equality, diversity and inclusion policies

Customer service and complaints policies and procedures

Records management, personal data and access to information policies

Charging regimes and policies

Contact switchboard and out of hours

Telephone: 01702 215000

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