New Southend-on-Sea passenger charter aims to enhance the bus passengers’ experience in the City.
Southend-on-Sea City Council and its bus operator partners, working in collaboration through the Southend-on-Sea Enhanced Partnership, are proud to announce the launch of the Southend Bus Passenger Charter that aims to help improve the overall bus experience for everyone in the City.
The charter outlines what passengers can expect during their bus journeys in clear details. Both residents and visitors will benefit from consistent and enhanced service quality throughout the City's bus network as these standards are met.
It's the ideal time to use local buses thanks to the recently enhanced and expanded local bus services funded by the UK government, such as the addition of new mid-evening bus services in several areas of the City and the extension of a bus service into Garon Park. Additionally, most bus services will retain the £2 single journey fare cap through to the end of the year.
Cllr Paul Collins, cabinet member for finance, assets, and investments, said: "We're pleased to introduce the new charter to the City, and hope it enhances the bus experience for all bus passengers. It will help to improve our entire bus network's service quality, benefitting both residents and visitors."
To find out more visit our Southend Bus Passenger Charter page.