Residents who have difficulty moving their sacks and containers to the edge of their property, can request assisted collection.
Use our online form to:
- request an assisted collection
- request a change to an assisted collection
- end an assisted collection
When collecting your recycling and non-recycling, we will not be able to enter your home. However, we can collect it from an agreed and convenient location outside your property.
Eligibility is based on a case-by-case basis. It may be available if:
- you are aged 75 or over
- you have a certified short - or long-term medical condition
- you are registered with a disability
This is providing that no able-bodied person aged 16 or over is living at the property.
Checks may be carried out to make sure that we only provide this service to residents who need it.