Household Canvass

What happens if I do not respond to a canvass communication?

If you receive a canvass email or text message, please respond. This will ensure a form is not sent to your address.

If you receive a form in the post, please read it carefully to see if a response is required.

If you do not respond to a canvass communication and a response is required, we may arrange for a canvasser to visit your property.

Canvasser visits to your property

All canvassers will:

  • have a Southend-on-Sea City Council ID card
  • ask you to confirm your household details

If you haven't yet responded to a canvass communication but you still have the form, you can avoid a visit by:

  • responding to the canvass communication using the online service
  • amending the form and returning it to the address provided on your form

If you have any questions please:

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