Thinking of contacting us about your Council Tax or Housing Benefit?
From our Citizen Access Portal you can:
- view your online council tax bills - How to view your Council Tax bill
- make payments
- view your account
- view your housing benefit entitlement
- tell us about any changes using our forms, all from your secure online account
You must tell us when you move to a new home, or move out of your current home. It is quick and easy to tell us by completing the relevant online moving form. If you are moving out of a property and wont be registering at another property in the city click on Tell us that you have moved home, then go to view change of address services and select I am moving out of the City.
If you are moving into or within the city you will need to select those options.
Moving out of a home in Southend
To close your account we need the following information:
If you owned your property
If you rented your property
Moving into a home in Southend
To open an account we need the following information:
If you are buying a property
Renting a property in southend
Letting your property out
If you let out your property we need the following information:
If you are a landlord, or an agent acting on behalf of a landlord, register for MySouthend to access the Landlord Move form to tell us of your change of tenants.
- the date the sale of the property was completed
- the name of the new owner
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
- the date your tenancy agreement ended
- the name and address of your landlord/managing agent
- your forwarding address
- the exact dates for any period that the property was empty and unfurnished after you moved out
- the date the sale of the property was completed
- the contact address of the previous owner if known
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
- the date that your tenancy agreement starts
- the name and address of your landlord/managing agent
- the date you are moving furniture into the property
- the date you will start living in the property
- if you are not moving in straight away, where you have been staying
- the exact date that you vacated the property
- the name of the new tenant
- the exact dates of the tenancy agreement
- your forwarding address
- if the property is being let out furnished or unfurnished