General information and contact numbers
Social Services Emergency Duty Team (EDS)
Out of Hours: 0345 606 1212
(Weekdays: 5.30pm to 6.30am)
(Weekends & Bank Holidays 24hr cover)
Police, ambulance, coastguard and fire
999: Emergency assistance only
101: Non-emergency enquiries
Police Stations: 101 ask for the police station you require
NHS 111: Non-emergency health issues
Crime Stoppers: 0800 555 111 or visit the Crime Stoppers website.
Paypoint Outlet: 0800 310 0000 (free phone) or 0845 760 0633 (5p per min)
Department of Work and Pensions (DWP): 0843 504 7178 (charges apply)
DWP covers:
- Job Centre Plus,
- The Pension Service
- General Enquiries
- Disability and Carers Service
- The Child Maintenance Group
Job Centre Plus: 0845 604 3719 (charges apply)
Dencora Court
Tylers Ave,
Southend on Sea
SS1 2AP
Universal Credit: 01702 215001
NI Number Application Line: 0345 600 0643 (Over 20 years old) Monday to Friday 8am – 6pm
NI Number Helpline: 0300 200 3502 (15 years old & 9 months to 20 years old)
If you have lost you NI Number or need a letter confirming NI Number, call the NI Number Helpline.
Council services
Southend-on-Sea City Council Switchboard: 01702 215000
Housing Advice and Choice Based Lettings: 01702 215002
Leisure, Culture and Tourism: 01702 215011
Adult Social Services: 01702 215008
Children's Social Services: 01702 215007
Youth Offending Service: 01702 534300
Probation Service: 01702 337998
Emergencies, Out of Hours and Switchboard: 01702 215000
Hospitals and sexual health clinics
Brook Southend: 0330 135 5916, Brook Southend website
Southend University Hospital: 01702 435555
Spire Wellesley Hospital: 01702 462944
Contraception & Sexual Health: 01702 456860
Marie Stopes UK Southend: 0345 300 3740
NHS Kingsley Ward Centre: 01702 577110
Citizens Advice Bureau
1 Church Road
Southend-On-Sea
SS1 2AL
Telephone: 0344 477 0808
Legal Services
Solicitors - List provided on request
Court Services
Magistrate Court and Family Court
The Court House,
80 Victoria Avenue,
Southend-On-Sea
SS2 6EU
Telephone: 01245 313300
Advice and community agencies
Equality and Diversity within Southend: 01702 215000
Joint Council for the Welfare of Immigrant: 020 7251 8708
SOS Domestic Violence Projects: 01702 302333
Domestic Abuse Services: 01702 344329
GALOP Domestic Abuse Support: 0800 999 5428
Victim Support: 0300 332 1000
National Drugs Helpline: 0800 776 600 - Freephone
Narcotics Anonymous: 01702 466340
National Aids Helpline: 0800 567 123 - Freephone
Quit Smoking: Freephone - 0800 085 6258