Are you struggling to pay your business rates?

If you are struggling to pay your business rates please contact us immediately, we are always willing to listen. The business rates team can check that you are getting any reductions you may be entitled to and/or assist you to set up a special payment arrangement that is agreeable to both yourself and Southend-on-Sea City Council. Do not ignore the debt - it will not go away!

Contact the business rates team by:

  • email: BusinessRates@southend.gov.uk
  • phone: 01702 215001 and select option 4
  • in writing: Business Rates, Civic Centre, Victoria Avenue, Southend-on-Sea, Essex, SS2 6ER

If you don't pay your business rates

Find out what happens if you do not pay your business rates.

Debt advice

If you are struggling with your payments or other financial commitments, and would like free and impartial advice you could also contact the following organisations:

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