We are urging businesses to protect themselves from rogue business rates agents. This is supported by the Valuation Office Agency (VOA).
New rateable values for business properties came into effect in April 2023. Councils used these new values to calculate business rates bills.
Businesses can challenge their valuation if they think it's incorrect and can use a rating agent do this.
The vast majority of agents are both:
- reputable and,
- provide a good service
However, some rogue agents submit inaccurate information. This could result in penalties or increased rates bills for businesses.
Businesses can manage their own business rates online. To do so please create a business rates valuation account.
The VOA has produced a checklist to help business if they want to use a business rates agent.