Contacting the business rates team by phone
Our team will always treat you with respect and consideration when discussing a case with you.
We expect you to provide the same consideration to our team.
If you are not able to communicate appropriately with the team:
- A warning will be provided,
- If your behaviour continues to be inappropriate, we will terminate the call,
- We will not engage with you any further on that day.
If this happens again, we will only communicate with you in writing for any future queries
