Booking a funeral yourself

To make a booking for a funeral, please contact the Bereavement team.

This ensures that a provisional date and time is reserved for the funeral.

Please note: if the death is reported to the coroner it can often take more than 7 days before a cremation service can take place.

This is also the case when deaths occur at weekends and public holidays.

Organising the service

the chapels can be used for religious and non-religious services
you must tell the office how you want to organise your service
if you choose, you can play music, read poetry and use musicians during the service

Our cremation services take place every weekday (Mon to Fri) in 40 minute intervals between 09:40 and 16:00.

You should plan a service of no more than 20 minutes so there is enough time for mourners to enter and exit the chapel.

We ask that the chapel is cleared within 25 minutes so that it is ready for the next service.

If you would like to book a longer service or if there are a lot of mourners expected, you can book extra time.

Cremation without full service

You may wish to arrange a service in your own church or other meeting place before attending the crematorium chapel for a short ceremony.

You dont have to hold a service prior to a cremation if you choose. However you should still book a service time for the coffin to be brought into the chapel and onto the catafalque (coffin resting place) before entering the crematory.

The information you will need to book a cremation is:

the date and time of the proposed service
the name of the person who has died
your name and contact telephone number
your choice of any music you want played and whether an organist is needed

Once you have made a provisional booking you will be able to collect the forms you need from the crematorium office within 24 hours.

Please contact us if you have any queries.

Monday to Friday - 08:45 to 17:15
telephone number: 01702 603907 or 01702 603908

Burial

if a new grave is needed our staff will explain the terms and conditions that must be agreed before buying the Right of Burial
if there is an existing family grave, the recorded owner of the Right of Burial has to approve another burial
you will need to show the deed or other documentation that shows proof of ownership
cemetery records will then be checked to confirm the ownership and establish burial space

The information you will need to book a burial is:

the date and time of proposed burial
whether a chapel is needed (subject to availability)
whether the burial is to take place in a new or existing grave
name of the person who has died
your name and contact telephone number