Freedom of Information performance

On 19 December 2023, the Information Commissioner's Office issued the Council with a Practice Recommendation. This followed an assessment of response times to FOIA requests.

We have produced an action plan outlining the measures being taken to improve our practices.

Starting from the first quarter of 2024/25, we will collect and then publish all statistics outlined in the Freedom of Information Code of Practice. Until then, statistics we currently collect are available to download and will be updated regularly.

Our performance over the past three months is:

May 2024

  • Number of requests received - 122
  • Number of open requests at the month end - 63
  • Number of responses sent - 104
  • Number of requests completed within the statutory deadline - 102
  • Number of requests completed in longer than the statutory deadline - 2
  • Compliance rate - 98%
  • Number of requests where the deadline was extended - 0
  • Number of requests where the information was granted in full - 89
  • Number of requests where the information was refused in full (not held) - 2
  • Number of requests where the information was refused in full (exemption) - 7
  • Number of requests granted in part and refused in part - 9
  • Number of requests referred for internal review - 8

April 2024

  • Number of requests received - 134
  • Number of open requests at the month end - 55
  • Number of responses sent - 158
  • Number of requests completed within the statutory deadline - 149
  • Number of requests completed in longer than the statutory deadline - 9
  • Compliance rate - 94%

March 2024

  • Number of requests received - 117
  • Number of open requests at the month end - 76
  • Number of responses sent - 132
  • Number of requests completed within the statutory deadline - 111
  • Number of requests completed in longer than the statutory deadline - 21
  • Compliance rate - 84%

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Telephone: 01702 215000

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